Frequently asked questions
Answers about booking home services in Srinagar — by phone, WhatsApp, our website, or the app.
General
What is Panun Kaergar? +
Panun Kaergar is a home services app and website for Srinagar and Kashmir. Book carpenters, plumbers, masons, electricians, professional cleaning, pest control, laundry, painters, appliance repair, gardening, men's and women's salon, and interior decor. Book by phone, WhatsApp, our website form, or the free customer app.
Which areas does Panun Kaergar serve? +
Panun Kaergar currently serves Srinagar and surrounding neighborhoods. Share your address when you book by phone, WhatsApp, our website form, or app to confirm your zone.
Booking
How do I book a home service? +
Four easy ways: (1) Fill the booking form on our website or homepage. (2) Call +91 8899 181 555. (3) WhatsApp us with your name, service, and area. (4) Download the Panun Kaergar app, choose a service and time, and confirm. We assign a verified provider in your area.
Can I get same-day home service in Srinagar? +
Yes, when a verified provider is available in your zone for the selected time slot. Call, WhatsApp, fill our booking form, or use the app and choose the earliest available time.
Can I book without downloading the app? +
Yes. Call +91 8899 181 555, WhatsApp us, or fill the booking form on panunkaergar.com/book. Tell us your service, area, and preferred time — we confirm by phone or WhatsApp. The app is optional for people who want to book and track on their own.
How do I book on WhatsApp? +
Tap any WhatsApp button on this website, or fill the booking form and tap "WhatsApp" to send your details. Include your name, phone number, service needed, and area in Srinagar. Our team replies and confirms your booking.
Can I cancel or reschedule a booking? +
Yes. Contact us by phone or WhatsApp, or use the app to reschedule or cancel before the provider is on the way. Late cancellations may follow the policy shown when you booked.
What if my job is not listed? +
In the app, post a custom request and providers can send you offers. On the website, choose "Other / Custom request" in the booking form or WhatsApp us with a short description of the job.
Payment
How do I pay for a service? +
Pay in the app with supported online methods, or pay the provider after the job is done where cash payment is available. The price is shown in the app before you confirm when you book through the app.
How do loyalty points work? +
When you complete a booking through the Panun Kaergar app, you earn loyalty points. Redeem them as wallet credit for discounts on your next home service.
How much do home services cost in Srinagar? +
Prices depend on the service type, job size, and parts required. In the Panun Kaergar app you see estimates before confirming. When you book by phone, WhatsApp, or our website form, our team shares guidance or arranges a visit quote. There are no hidden booking fees on the website.
Providers
How do I join as a service provider? +
Download the Panun Kaergar Provider app from Google Play or the App Store. Register, choose the services you offer, and wait for our team to verify your profile. Once approved, you can receive booking requests in your area.
App
Is there chat support? +
Yes. The Panun Kaergar app has AI chat to help you book, check your booking, and get quick answers. On the website, call +91 8899 181 555, WhatsApp us, or fill the booking form and our team will help you.
Ways to book
Call, WhatsApp, use the form, or download the app — pick what works for you.